Develop and lead the implementation of a “One Novartis” Communications program for the Cluster, ensuring alignment with the SSA Communications program and strategy.
Lead and build the communications strategy and capabilities for the Cluster; to anticipate and manage risk to Novartis reputation; advise Cluster Leadership Team (LT) of reputational risk associated with specific activity.
Lead the successful implementation of all external and/or internal communications activities in key projects and programs for the Cluster.
Develop and implement internal and/or external communications activities in key projects and programs for the Cluster.
Provide expertise in a broad knowledge of several diverse areas (Internal Communications, Media Relations, Social Media, Corporate Affairs, Stakeholder Engagement).
Counsel Cluster LT (and other key leaders) in all aspects of communications, select media spokespeople, conduct media training, and develop communications messages around key programs and initiatives.
Establish and maintain relationships with key external stakeholders such as media, patient groups and patients, etc. and ensure consistency of Novartis brand and market position in all communications.
Build, monitor and evaluate the performance of the Communication function in the Cluster, to achieve and maintain best-in-class performance, while being fully consistent with the evolving legal, regulatory and compliance environment.
Ensure the implementation and monitoring of global communication policies and procedures in all countries in the Cluster.
Ensure full adherence to P3 principles and ethical behaviours
Role model ethical behaviours, exercise good judgement and principles-based decision-making
Create a trust-based environment that motivates associates to do their best
Represent the Communications function in key meetings and events
Represent Novartis in relevant external associations, conferences, meetings etc. to advocate and build Novartis Africa brand across the Cluster
Represent Communications the Cluster LT Meetings and all relevant internal and external meetings, boards, events, etc.
Leadership within the Cluster LT: Influence across the business and beyond the Communications function, by sharing best practices, expertise and experience to shape Cluster strategy, innovation and initiatives
Bachelor’s Degree in Communications, Public Relations or other relevant subject
Fluent English mandatory.
Required Experience/ Skills/ Competence:
+5 years of relevant experience
Comfort in working in (and regularly travelling in) Sub-Saharan Africa
Comfort in collaborating with multiple senior stakeholders
Ability to deal with high level of ambiguity
Effective in leading across multiple countries, cultures, languages
Healthcare industry exposure
Digital and Tech Savvy
Business and Patient Mindset
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