Cluster Communications Head at Novartis Nigeria

  • 9 months ago

Job Description

Job Description

  • Develop and lead the implementation of a “One Novartis” Communications program for the Cluster, ensuring alignment with the SSA Communications program and strategy.
  • Lead and build the communications strategy and capabilities for the Cluster; to anticipate and manage risk to Novartis reputation; advise Cluster Leadership Team (LT) of reputational risk associated with specific activity.
  • Lead the successful implementation of all external and/or internal communications activities in key projects and programs for the Cluster.
  • Develop and implement internal and/or external communications activities in key projects and programs for the Cluster.
  • Provide expertise in a broad knowledge of several diverse areas (Internal Communications, Media Relations, Social Media, Corporate Affairs, Stakeholder Engagement).
  • Counsel Cluster LT (and other key leaders) in all aspects of communications, select media spokespeople, conduct media training, and develop communications messages around key programs and initiatives.
  • Establish and maintain relationships with key external stakeholders such as media, patient groups and patients, etc. and ensure consistency of Novartis brand and market position in all communications.
  • Build, monitor and evaluate the performance of the Communication function in the Cluster, to achieve and maintain best-in-class performance, while being fully consistent with the evolving legal, regulatory and compliance environment.
  • Ensure the implementation and monitoring of global communication policies and procedures in all countries in the Cluster.
  • Ensure full adherence to P3 principles and ethical behaviours
  • Role model ethical behaviours, exercise good judgement and principles-based decision-making
  • Create a trust-based environment that motivates associates to do their best
  • Represent the Communications function in key meetings and events
  • Represent Novartis in relevant external associations, conferences, meetings etc. to advocate and build Novartis Africa brand across the Cluster
  • Represent Communications the Cluster LT Meetings and all relevant internal and external meetings, boards, events, etc.
  • Leadership within the Cluster LT: Influence across the business and beyond the Communications function, by sharing best practices, expertise and experience to shape Cluster strategy, innovation and initiatives
Minimum requirements
Educational Background:
  • Bachelor’s Degree in Communications, Public Relations or other relevant subject


  • Fluent English mandatory.

Required Experience/ Skills/ Competence:

  • +5 years of relevant experience
  • Comfort in working in (and regularly travelling in) Sub-Saharan Africa
  • Comfort in collaborating with multiple senior stakeholders
  • Ability to deal with high level of ambiguity
  • Effective in leading across multiple countries, cultures, languages
  • Healthcare industry exposure
  • Operational Excellence
  • Digital and Tech Savvy
  • Business and Patient Mindset
  • Leading Change
  • Stakeholder Engagement.
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