Customer Service Representative at Compugeen

  • Customer Service & Support
  • Full time
  • 1 month ago
  • Lagos
  • Job Qualifications BA/BSc/HND
  • Number of vacancies 1 opening
  • Job experience 1-3 years

Job Description

Job Description:

  • The ideal candidate loves talking to people and proactively solving issues.
  • You will be responsible for converting customers into passionate evangelists.

Responsibilities:

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer’s needs
  • Data entry in various platforms
  • Deliberate planning, strategy and goal setting
  • Development of brand awareness and online reputation
  • Content management (including website)
  • SEO (search engine optimization) and generation of inbound traffic
  • Cultivation of leads and sales
  • Reputation management

Qualifications:

  • At least 1 – 3 years’ of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work.

Method of Application

Interested and qualified? Go to Compugeen on www.linkedin.com to apply
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Job skills
Color SWITCHER