Lead the development of all soft skills training, including career development activities in line with the HR strategy.
Lead and oversee the culture of continuous learning & development of employees in line withbusiness goals.
Perform training needs analysis in conjunction with line managers, identify skill gaps and create training interventions programs.
Evaluate learning and development activities to ensure transfer of learning and impact on individual, team and organizational performance.
Develop and organize training manuals, multimedia visual aids, and other educational materials.
Design annual training calendar ensuring full completion within targeted timescales
Lead the development and implementation of Learning & Development Strategies, Plans and Policies
Coordinate implementation of L&D plans against agreed timelines, budget and reporting against agreed performance measures.
Manage the implementation of L&D plans & strategies by maximizing internal resources and contracting with external partners when required.
Review L&D policies & processes and provide recommendations for continuous improvement.
Design induction programs for new hires, conduct orientation sessions & arrange on the job training where necessary.
Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
Monitoring and evaluating L&D activities, keeping up-to-date records of all training hours per employee.
Monitoring and evaluation of both structured and informal methods used; making continuous improvements in the approach, process and methods as appropriate.
Keep track of employee performance before & after training interventions.
Keep record of training attendance, post training evaluation surveys and feedback from employees.
Establish systems to produce regular reports on learning & development metrics.
Skills and requirements:
University degree in Human Resource Management, Industrial Relations, Business Administration or a related field.
Professional Training Certification
Proficiency in training delivery
Proficiency in Microsoft Office suite
Minimum of 2 years’ experience in Learning & Development, Organizational Development, Human Resources or a similar job function