Recovery Officer at Concept Group

  • Accounting, Auditing & Finance
  • Full time
  • 4 months ago
  • Rivers
  • Job Qualifications BA/BSc/HND
  • Number of vacancies 1 opening
  • Job experience 2 years

Job Description

Job Description/Duties:

  • Ensure collection of outstanding payments from customers.
  • Recovering bad debts from delinquent debtors
  • Resolving disputes with customers, ensuring that concerns are resolved correctly.
  • Clarify potential consequences of not paying such as sales of collateral process.
  • Manage customers who are resistant by remaining polite, tactful, firm and honest.
  • Complete any administrative task as required for the efficient running of the team\’s activities.
  • Always deliver a consistent and professional level of service.
  • Devising customized recovery strategy on a case-by-case basis.
  • Reducing the non-performing loans owed to the Bank.
  • Following up with clients on previous payment arrangements.
  • Locating and establishing contact with debtors.
  • Taking ownership of debt collection cases.

Job Requirements

  • A minimum of 2 years progressive experience in Recovery Officer.
  • B.Sc in any Management Course.

Skills and requirements:

  • Exceptional organizational skills.
  • Excellent numeracy savvy.
  • Great creative, visionary, and critical thinking skills.

Method of Application

Interested and qualified? Go to Concept Group on to apply
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Job skills
Color SWITCHER