Implement and Monitor Service Delivery strategy in assigned showroom to ensure that Customer base within this territory enjoy remarkable positive in-store experience at all contacts with complete query resolution.
A Bachelor’s degree
Minimum of 2 years work experience in a Customer Service environment.
Ability to work with minimal supervision
Good analytic, report writing and problem-solving skills
Good understanding of business processes
Good knowledge of customer administrative systems – REMEDY, TABS, MINSAT, EXCEL etc.