JOB SUMMARY
The “Sales Manager-Fixed Line” will manage and develop sales of wireless/fixed-line internet solutions to customers in a pre-defined cluster. In addition to their responsibilities for bringing new customers, the Sales Manager are custodians for retention and servicing the clients’ needs during their life cycle. They also have a responsibility to ensure subscription revenue is achieved as per Annual Operations plan for designated coverage clusters.
The role of the “Sales Manager-Fixed Line” is an executive position and reports to Regional Head/Manager. Lead Generation, Lead Management, selling skills and extensive sales knowledge are required to succeed in this position. One also has to have sales experience, particularly in a person-to-person
setting.
****PLEASE DO NOT APPLY FOR THIS JOB IF YOU DO NOT QUALIFY****
RESPONSIBILITIES
- Hire and Train Sales Team
- Create Sales Pitch and Materials
- Work With Director of Sales on Marketing Plan
- Conduct Sales Meetings With Clients
- Keep Track of Communication With Clients
- Ability to thrives in a leadership role and not afraid to shoulder the blame when things go wrong.
- Having compassion and can motivate team members to do their best work.
- Developing sales pitches and materials using self-conducted market analysis
- Developing sales talent through the use of sales management techniques
- Cold Calling in designated coverage cluster
- Generate Leads and Manage Funnel of Hot/Warm/Cold calls for Sales
- Create Sales Pitch and related communication materials
- Work with Head-Sales on sales and marketing Plan
- Conduct Sales Meetings with Clients
- Maintain an update of communication with clients
- The Sales Manager-Fixed Line requires many soft skills with an understanding of technical aspects.
- Developing sales pitches and materials using self-conducted market analysis
- Make use of sales management techniques
- Liaise with Customer care team to monitor client communications and life cycle management.
- Develop, build, and manage a client base
- Handle the sales process at each stage from quote to purchasing to fulfillment and follow up
- Work with the Marketing Dept. to develop and execute Residential Sales initiatives
- Prospect new clients via sales calls, direct mail, email and networking events
- Follow up on leads generated through walking out, research and promotional events
- Participate in trade shows, conferences, and community events to help promote the residential sales programs
- Investigate and troubleshoot customer service related issues
REQUIREMENTS
- Bachelor’s degree in Business Administration, Business Management, Statistics or any related field.
- Proven experience in telecom/ISP/
- Minimum of 5 years in a supervisory position
- Proven track record of increasing sales and revenue; field sales experience is preferred
- Ability to develop sales strategies and use performance KPIs
- Proficient in MS Excel/Word, PPT
- Excellent communication skills
- Organizational and leadership ability
- Problem-solving aptitude
- Direct sales experience from Banking, Insurance, Media (Ad Space Selling), E-Commerce sector.
- Senior person with over 5years experience from IPNX or ISN, Telecom/ISP industry – Added advantage
- Candidate should have door to door, front line and direct sales experience.
- Ability to work independently and without supervision
- Tools- CRM Software, Spreadsheets, Adobe PDF Suite etc.