Value Added Service Operation Manager at MacTay Consulting

  • 9 months ago

Job Description

Job Responsibilities:

  • Establish operation methodology based on deep understanding of mobile internet and telecom VAS (Value-added Services) operation.
  • Support service business development and service operation solution, business case development, commercial negotiation and communication.
  • Dedication to service operation work, provide operation plan and implement routine operation flow.
  • Monitor and analyze service operation data, provide promotion suggestion, communicate with respective team or department to coordinate operation flow.
  • Support projects in terms of delivery plan, key milestone assessment as well as project governance.
  • Focus on usersТ experience, provide service UI and logical flow improvement suggestion, support content operation and promotion,
  • Implement pacification scheme when platform operation issues arise.
  • Organize market promotion activities, provide and implement promotion plans, and manage promotion channels.
  • Support financial and settlement workflow
  • Effective communication with executive customers.

Job Requirements:

  • First Degree in Computer Science, Information Technology, Computer/ Software / Electrical / Electronic Engineering and any related discipline
  • 3+ years in the digital services department of Telecom industry, Internet Company or VAS service provider.
  • Experienced in VAS operation or promotion, good understanding of software product and industry
  • End-to-end service operation process understanding
  • Result-orientated, passionate and a team player. Global business management experience is preferred.
  • Good communication skills.

Method of Application

Interested and qualified candidates should forward their CV to: using the “Job title” as subject of the email.

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